Switch it on for 90 days. Not feeling it? Money back.
Switch on your Growth Bomb system. Use it as directed for 90 days. If you're not happy, we'll refund you. No hassle.
How it works
Buy direct. Pick your system online from us. Keep your order confirmation.
Snap a photo on arrival. Take a clear before photo when your order arrives, before you start using it.
Use it as directed. Follow the directions in your system for the full 90 days.
Not happy? Tell us. Take an after photo 90 days of consistent use. Email us by day 120 after delivery. Keep your products - no returns needed.
What's covered
The guarantee covers our four systems, bought online direct from us:
Supercharge System
Rebirth System
Revival System
Men's Defend System
Note: Individual products and other bundles sit outside the guarantee. So do systems bought anywhere else. The guarantee covers only the products inside your system. Anything else in your order, like an add-on or extra product, is not covered.
What we need from you
Proof of purchase from our online store
A clear, timestamped before photo
A clear after photo, taken 90 days after delivery or later
Use as directed for the full 90 days
One claim per customer and per household
How to claim
Email hello@growthbomb.com with the subject line "90-Day Guarantee Claim". Include your full name, order number, proof of purchase, both photos and a few words on your experience. We review every claim within 10 business days and follow up with next steps.
Terms & Conditions
90-Day Money Back Guarantee - Terms and Conditions.
1. Who we are
In these terms, "we", "us" and "our" mean GROWTH BOMB PTY LTD, ABN 93 642 435 041 trading as Growth Bomb. "You" means the customer who bought the system. Our online store is at growthbomb.com
2. The guarantee
If you are not happy with your eligible system after using it as directed for 90 days, we will refund the purchase price of that system, subject to these terms. This guarantee is a voluntary offer from us. It is in addition to your rights under the Australian Consumer Law.
3. Eligible systems
The guarantee applies only to these systems, bought online directly from us:
- Supercharge System
- Rebirth System
- Revivial System
- Men's Defend System
It does not apply to individual products, other bundles, or any system bought from a retailer, marketplace or other third party. If you bought other items in the same order, such as an add-on product or accessory, those items are not covered. Only the products that make up the system are covered.
4. Eligibility
To claim, you must meet all of the following conditions:
- Proof of purchase. You provide a valid order confirmation email or receipt showing you bought the eligible system online directly from us.
- Before photo. You provide a clear, timestamped photo taken before you start using the system. The timestamp must be embedded in the photo or verifiable through your device's photo metadata. If it cannot be verified, we review the claim case by case and may ask for more information.
- After photo. You provide a clear photo taken on or after day 90 from the delivery date.
- Photo requirements. Both photos must clearly show the full hair and scalp area (for example hairline, crown or parting). They must be taken in consistent lighting with no filters applied. They must be submitted in their original, unedited format.
- Use as directed. You used the products in the system as directed for the full 90 days. Use that does not follow the directions included with the system does not qualify.
- One claim. Each customer and each household address may make one claim only.
5. The 90-day period
Your 90-day period starts on the day your order is delivered. We use the delivery date because we can't see when you first use a system. You can submit a claim from day 90 to day 120 after delivery. Day 120 is the last day to submit a claim.
6. How to make a claim
Email hello@growthbomb.com with the subject line "90-Day Guarantee Claim". Include:
- your full name and order number
- your proof of purchase
- your before photo and your after photo
- a brief description of your experience
We may ask for further information to assess your claim. We aim to review each claim and follow up within 10 business days of receiving a complete submission.
7. Assessment
We assess each claim against these terms. If your claim meets them, we approve it and issue your refund. We may decline a claim that does not meet these terms, or that shows signs of misuse or fraud. If we decline, we tell you why.
8. Refunds
We refund the purchase price of the products in the eligible system, after any discount you received. The refund covers only the products that make up the system. It does not cover any other item bought in the same order or alongside the system, such as individual products, add-ons or accessories. We do not refund shipping and handling fees. You do not need to return the system or any of its products to receive a refund. We pay approved refunds to your original payment method within 7 business days of approval.
9. Misuse and fraud
We may decline or withdraw a claim, and refuse future claims, if we find false or altered information, edited or filtered photos, repeat claims, or claims made under another person's order.
10. Your photos and privacy
We use your photos and claim details only to assess your claim and to meet our legal obligations. We handle your personal information under our Privacy Policy. We do not publish your photos without your written consent.
11. Your consumer rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these terms limits those rights.
12. Changes to this guarantee
We may change or end this guarantee at any time. A change applies to systems bought after we publish it. A claim for a system bought earlier is assessed under the terms in force on the day you bought it.
13. Governing law
These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that place.
14. Contact
Questions about whether your purchase qualifies, or how to claim? Email hello@growthbomb.com
