Terms & Conditions

As boring as they are important, be sure to read through our terms and conditions before placing your order.

TERMS AND CONDITIONS OF SALE OF GROWTHBOMB.COM WEBSITE

The purchase of any products offered on growthbomb.com website is subject to these Terms and Conditions of Sale (‘Terms and Conditions of Sale’).

Orders may be made on the growthbomb.com website by consumers purchasing goods other than for resale. The resale or distribution of Growth Bomb products purchased on the growthbomb.com website is prohibited.

Growth Bomb Pty Ltd ACN 613 297 8131 (‘HBN Holdings Pty Ltd.’) may update these Terms and Conditions of Sale at anytime. The most current version of the Terms and Conditions of Sale may be viewed at any time by clicking on the hyperlink labelled ‘Terms’. For each order on the growthbomb.com website, your acceptance of the Terms and Conditions of Sale in force at the date of the order will be required.

  • By accessing, browsing and/or using the growthbomb.com website You agree to the following terms and conditions:
  • Growth Bomb aims to ensure that the contents of the growthbomb.com website is accurate and current at the time they are published. Prices of goods displayed on the growthbomb.com website are current at the time of display and are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and other product information. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.
  • It is a condition of the person's accessing, browsing and/or using the growthbomb.com website, ["You", "Your"] that You accept that Growth Bomb will not be liable under any circumstances for any action You take relying on the information on this website or using any service which is accessible using this website. You expressly agree that Your use of the growthbomb.com website is at Your own risk.
  • We assume no liability for the contents of any other websites that You may access from the growthbomb.com website.
  • We exclude all liability whether in contract, tort (including liability for negligence) or otherwise for the accuracy, suitability, quality or completeness of any content or goods and services, available on or through using the growthbomb.com website. To the extent that Growth Bomb are prohibited at law from excluding our liability, We limit our liability to the extent permitted by law to resupplying the material, goods or the relevant service as the case may be.
  • Any information provided on growthbomb.com is not professional advice and is for the purpose of general knowledge only. 

These Terms & Conditions and your use of the growthbomb.com website are governed by the laws of Australia with its registered business address:

Growth Bomb Pty Ltd
Level 40/140 William Street
Melbourne, Victoria
Australia, 3000

We reserve the right to vary these terms and conditions from time to time. Such variations will become effective immediately upon publishing the new terms and conditions on the growthbomb.com website. By continuing to access or use the growthbomb.com website, you will be deemed to accept all such variations.

The growthbomb.com website is copyright ©2024. All rights reserved.

TERMS AND CONDITIONS OF USE OF GROWTHBOMB.COM WEBSITE

The use of the growthbomb.com website and the purchase of any products offered on the growthbomb.com website are subject to these Terms and Conditions of Use (‘Terms and Conditions of Use’). The use of the growthbomb.com website constitutes your agreement to comply with, and be bound by, these Terms and Conditions of Use and your consent to the growthbomb.com Privacy Policy (‘Privacy Policy’).

Growth Bomb may update these Terms and Conditions of Use and the Privacy Policy at anytime. By continuing to use the growthbomb.com website following any such change, you agree to comply with and be bound by the varied Terms and Conditions of Use and consent to the varied Privacy Policy. You can view the most current version of the Terms and Conditions of Use or of the Privacy Policy at any time by clicking on the hyperlinks labeled ‘Terms’ and ‘Privacy Policy’.

SECURITY AND PERSONAL DATA

The Privacy Policy governs the use of any personal information that you agree to provide to Growth Bomb. Growth Bomb may modify or amend the Privacy Policy at anytime as provided in the Privacy Policy. To view the Privacy Policy please click on the ‘Privacy Policy’ link above.

INTELLECTUAL PROPERTY

All material on the growthbomb.com website (including all trademarks, drawings, designs, illustrations, photographs, sound tracks, written text and logos) is the exclusive property of Growth Bomb. You must not reproduce, by any means or process (except as expressly provided herein), totally or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on the growthbomb.com website.

The ‘Growth Bomb’ trademark and all other Growth Bomb related marks and logos (including all copyright in them throughout the world), whether or not registered, displayed on the growthbomb.com website, as well as the domain name ‘growthbomb.com’ are and will remain the exclusive property of Growth Bomb. Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without the prior, written consent of Growth Bomb is strictly prohibited.

You may not remove any copyright, trademark or other proprietary notice contained on the growthbomb.com website or any content contained therein. You may make a single copy of web pages published on the growthbomb.com website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained therein.

LINKING

The growthbomb.com website may contain links to third party websites not under the operation or control of Growth Bomb. Such links are provided as a convenience only and cannot, and should not be interpreted as, an express or implied endorsement of such third party websites or any products or services offered on those sites. You may only provide a link to the growthbomb.com website if expressly authorised in writing by Growth Bomb.

LIMITATION OF LIABILITY

Growth Bomb will not be liable to you or any third party for any indirect, incidental special or consequential damages whatsoever including, without limitation, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use the growthbomb.com website, even if Growth Bomb has been advised of the possibility of such damages or loss. 

DISCLAIMER OF WARRANTY

The exclusion of or limitations to Growth Bomb liability contained hereunder are made to the full extent permitted by law.

Notwithstanding any other provision of these Terms and Conditions, where any law implies any term, condition or warranty which cannot be excluded, restricted or modified at all or only to a limited extent, the term, condition or warranty will apply, except to the extent it can be excluded or limited.

Growth Bomb liability for any breach of any such term, condition or warranty to the extent it can be limited, is limited at Growth Bomb option, to any one or more of the following:

(a) in the case of goods - the replacement of the goods or the supply of equivalent goods;

(b) in the case of services – supply of the services again; or the payment of the cost of having the services supplied again.

Growth Bomb does not guarantee or represent that:

(a) growthbomb.com website is free from viruses, worms, trojan horses or other destructive material; or

(b) the information contained on the growthbomb.com website is accurate, complete or up to date.

The growthbomb.com website may contain technical inaccuracies or other defects. Growth Bomb does not guarantee that any such defects will be corrected. The growthbomb.com website and its contents are provided on an ‘as is’ and ‘as available’ basis.

LAW – DISPUTES

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Victoria.

Each party irrevocably submits to the non-exclusive jurisdiction of the courts of the State of Victoria and the courts competent to determine appeals from those courts, with respect to any proceedings that may be brought at any time relating to these Terms and Conditions.

PAYMENT AND PRICING

The prices of Growth Bomb products are listed in Australian Dollars $AUD, inclusive of GST but exclusive of delivery charges. Please note that product prices cannot be displayed without Australian GST or in other currencies.

Growth Bomb reserves the right to adjust the prices of products featured on the growthbomb.com website at any time, without prior notice. You will be billed based on the prices shown on the growthbomb.com website at the time your order was confirmed, provided the products ordered were available at that time.

Payment for any order placed on the growthbomb.com website is required immediately upon order confirmation. We accept payment via PAYPAL or credit card only.

All orders must be paid in Australian Dollars $AUD. We accept the following charge cards and credit cards: MasterCard®, Visa®, and American Express. Your order will be dispatched once we have verified your payment method and received authorization to process your payment.

Your credit card or debit card will be charged at the time of purchase. In the event that any products in your order are unavailable, you will only be charged for the prices, taxes, and delivery fees applicable to the available products.

ORDERING ONLINE AND SHIPPING FEES

At the end of the ordering process, you are invited to click on the ‘Pay’ button, which will confirm your order. Once your order has been transmitted to Growth Bomb you will receive, by return email, an order summary.

The data registered by the growthbomb.com website in respect of an order will be conclusive proof of the whole of the transactions conducted between Growth Bomb and its customers. In the event of a dispute between Growth Bomb and its customer about an order made on the growthbomb.com website, the data registered by Growth Bomb will be conclusive proof of the details of the transaction. If you do not receive a confirmation email within 24 hours of placing your order please contact hello@growthbomb.com

When your order has been dispatched you will receive another email with the estimated time of delivery.

 

AUSTRALIAN & NEW ZEALAND ORDERS

 

  • Shipping is FREE for all Orders over $60, otherwise a flat rate of $5.95 applies to Australian orders and $14.95 to New Zealand orders; All orders are sent via courier and are fully trackable;
  • It is suggested that customers provide a delivery address where a person will be available to accept your delivery between 9 – 5pm. Otherwise your parcel will be redirected to the nearest post office / depot for collection;
  • All orders are dispatched by the next business day and delivered within 2-5 business days.

 

RETURNS POLICY

Growth Bomb primarily sells its products indirectly through distributors to retailers. Therefore, we are unable to process returns for purchases made from any of our stockists. If you wish to return a Growth Bomb product purchased from retailers, please contact your place of purchase for a refund or exchange, according to the retailer's return policy. We recommend retaining your receipt and reviewing the retailer's conditions for returns.

RETURN FOR ONLINE PURCHASES

We acknowledge returns for products that arrive damaged or if customers encounter adverse reactions. Refunds based on bad experiences will be handled on a case-by-case basis and are not guaranteed to receive a full refund. Such instances will be evaluated promptly and addressed accordingly. While we stand by the quality of our products, we cannot guarantee individual outcomes. Hence, we don't offer replacements for products used extensively without achieving desired results.

We offer a return option within 14 days from the date of delivery. To initiate a return, please contact us at hello@growthbomb.com. Upon return, Growth Bomb will reimburse the product's purchase cost, excluding any shipping and handling fees. Please be aware that only items bought directly from our website are eligible for return.

If you have any queries regarding your delivery, refund, or return, please don't hesitate to contact us by emailing hello@growthbomb.com.

WARRANTY CLAIM

Growth Bomb products are expected to be free from defects. Should you encounter any defects with your Growth Bomb product, including product damage, we will gladly replace it at no additional cost to you. Please note that refunds will not be provided for warranty claims; only replacements will be offered. To initiate a warranty claim, please email us at hello@growthbomb.com and include photos of the defective product. We will promptly assess the situation and arrange for a replacement as necessary.

DELIVERY

All orders received will be dispatched the next working day for standard delivery, subject to stock availability and/or order confirmation. Orders are processed and shipped exclusively on working days (Monday through Friday, excluding public holidays). Please note that all orders require a signature upon delivery. In the event that you are unavailable to sign for your order, Australia Post will leave a notice for collection card containing details on how to collect your delivery. For the security and integrity of your order, our delivery company is unable to leave parcels hidden at the delivery address.

For delivery to certain rural and semi-rural areas, Australia Post operates with restricted delivery operations and may not have the capability to deliver with a signature. In such cases, a collection card will also be left with pickup details. To ensure accurate delivery and avoid any errors with addresses, please verify that all shipping information provided is correct.

REDIRECTION OF PARCELS

Once products have been dispatched, we regret to inform you that we are unable to redirect orders. For redirection options, we recommend contacting Australia Post directly via their customer service line or through their online portal. Please ensure to reach out to Australia Post promptly to explore any available redirection options.

PROBLEMS WITH DELIVERY

Upon receiving your shipment, please check that everything is correct. If you find any issues like damaged goods or missing items, note it on the delivery notice and let us know at hello@growthbomb.com. We'll promptly resolve any problems to ensure your satisfaction. Similarly, if there are discrepancies in your order, please inform us so we can assist you with returns, exchanges, or refunds as per our terms and conditions.

PRODUCT AVAILABILITY

Growth Bomb's offers of products and prices are valid as displayed on the growthbomb.com website but are subject to availability. Instructions regarding product availability will be provided at the time of ordering. Errors regarding product availability may occur, especially in cases of simultaneous orders of the same product by multiple customers. If a product becomes unavailable after an order is placed, you will be notified via email. You may choose to select an alternative product suggested on the growthbomb.com website or opt to wait for the availability of your ordered item, or cancel your order.

If you opt to cancel your order, a prompt refund of the purchase price will be issued if your bank account has been debited. Growth Bomb assumes no liability for any claims or damages arising from stock outage or product unavailability. Please note that Growth Bomb reserves the right to change the products displayed on the Growth Bomb website at any time, without prior notice.

       

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